Privacy Policy

Last updated: January 2025

VitaCal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your email address and authentication credentials (via Apple Sign-In or Google Sign-In).
• Health & Nutrition Data: Food logs, meal photos, calorie and macro intake, water consumption, and nutritional goals you enter into the app.
• Profile Information: Optional information such as your name, age, weight, height, and activity level used to calculate personalised recommendations.

Information Collected Automatically

• Device Information: Device type, operating system version, and unique device identifiers for app functionality and troubleshooting.
• Usage Data: How you interact with the app, features used, and general usage patterns to improve our service.
• Photos: When you use the AI meal logging feature, photos are processed to identify foods. Photos are not stored on our servers after processing unless you choose to save them to your meal log.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the VitaCal app
• Process and analyse your meal photos for nutritional information
• Calculate personalised calorie and macro recommendations
• Sync your data across devices when logged in
• Send important updates about the app or your account
• Respond to your support requests
• Analyse usage patterns to improve the app experience

Data Storage and Security

Your data is stored securely using Firebase, a Google Cloud service. We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication via Apple and Google sign-in
• Regular security audits and updates

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We use third-party services (Firebase, AI processing) to operate the app. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Export your nutrition data from the app

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

Children's Privacy

VitaCal is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Users

Your information may be transferred to and processed in countries other than your own. By using the app, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app or via email.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: [email protected]
Website: https://vitacal.app